At alba88, your privacy is a fundamental commitment, not an afterthought. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use and protect it, and what rights you hold over your information.
Last Updated: January 2026These cards summarise our core privacy principles. They do not replace the full Policy text below — all players should read the complete document carefully.
Every byte of data transmitted between your device and the alba88 Platform is encrypted using industry-standard 256-bit SSL/TLS technology. Your personal and financial information is never transmitted in plaintext.
Personal data held by alba88 is stored on access-controlled, encrypted servers. Only authorised personnel with a legitimate operational need may access player records. We apply strict internal data access governance.
Alba88 does not sell, rent, or trade your personal information to unaffiliated third parties for marketing or commercial purposes. Your data is used solely to deliver, secure, and improve the services you use.
You have the right to access, correct, or request deletion of your personal data held by alba88. You may also object to certain processing activities or request data portability. Contact our support team to exercise these rights.
Alba88 collects only the personal data that is strictly necessary for the purposes described in this Policy. We do not collect data speculatively or retain information beyond the period required for its stated purpose.
We believe you should always know what is being done with your data. This Policy is written in plain, accessible English and is kept current. We notify registered players of any material changes before they take effect.
About This Policy: This Privacy Policy applies to all personal data processed by alba88 in connection with the operation of the online betting platform at https://alba88.cam. It applies to all registered players and visitors, including those accessing the Platform from Indonesia and other locations. By using the alba88 Platform, you acknowledge that you have read and understood this Privacy Policy.
This Privacy Policy governs the collection, use, storage, disclosure, and protection of personal data by alba88 ("the Platform", "we", "our", "us") in the course of operating the online sports betting, live casino, togel (Indonesia's traditional numbers lottery), and gaming services available at https://alba88.cam.
This Policy applies to:
This Policy should be read alongside our Terms & Conditions, which govern the overall contractual relationship between you and alba88, and our Responsible Gaming policy, which addresses data used in player protection contexts.
For the purposes of this Privacy Policy, the following definitions apply:
Alba88 collects only the categories of personal data necessary to operate the Platform, comply with applicable legal and regulatory obligations, and provide a safe, high-quality player experience. The categories of data we may collect include:
Alba88 does not collect sensitive personal data categories such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric identification data beyond the facial photograph required for KYC selfie verification. Health-related data may be collected solely in the context of responsible gaming self-assessments, where voluntarily submitted by the player.
Alba88 collects personal data through the following channels:
| Collection Method | Examples |
|---|---|
| Direct submission | Account registration form, KYC document upload, deposit/withdrawal requests, customer support contact |
| Automated technical collection | Cookies, server logs, device fingerprinting, session tracking during Platform use |
| Payment processor feeds | Transaction confirmation data received from BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, and other payment partners |
| Third-party verification | Identity verification results from authorised KYC service providers |
| Game platform feeds | Bet placement and game outcome data from integrated game studios (e.g., Evolution Gaming, Pragmatic Play, Spribe) |
Alba88 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:
Alba88 does not sell, rent, or otherwise transfer your personal data to unaffiliated third parties for their own marketing or commercial purposes. We may share your data only in the following tightly controlled circumstances:
To process deposits and withdrawals, alba88 shares necessary financial data with the relevant Indonesian bank or e-wallet provider you have selected — including BCA, BRI, BNI, Bank Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata, OVO, DANA, GoPay, ShopeePay, and LinkAja. These providers act as independent data controllers for their own services and are subject to their own privacy policies.
Alba88 may share identity documents and related personal data with authorised third-party KYC verification service providers solely for the purpose of completing identity checks. These providers are contractually bound to process data only as directed by alba88 and to maintain equivalent data security standards.
Integrated game studios — including Evolution Gaming, Pragmatic Play, Spribe, Pocket Games Soft, and other certified providers — may receive technical session identifiers and game-event data necessary to deliver their games within the Platform. These providers do not receive your full personal profile.
Alba88 may disclose personal data to law enforcement agencies, regulatory bodies, or other competent authorities where required by law, court order, or where disclosure is necessary to protect the legal rights of alba88 or other players. We will always seek to notify you of such disclosure where legally permitted to do so.
In the event of a merger, acquisition, restructuring, or sale of all or part of the alba88 business, personal data held by alba88 may be transferred to the relevant successor entity, subject to equivalent privacy protections. Players will be notified in advance of any such transfer that materially affects their privacy rights.
All third parties with whom alba88 shares personal data are required to maintain appropriate technical and organisational security measures and to process data only for the purposes for which it was shared. We conduct due diligence on all data-processing partners before engagement.
Alba88 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, or contractual obligations. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | Legal / contractual obligation |
| KYC / identity documents | Duration of account + 5 years post-closure | AML/CTF regulatory requirement |
| Transaction records | Duration of account + 5 years post-closure | Financial record-keeping obligation |
| Customer support communications | 3 years from last interaction | Legitimate interest / dispute resolution |
| Technical / usage logs | 12 months from collection | Security and fraud prevention |
| Marketing consent records | Until consent withdrawn + 3 years | Legal compliance / audit trail |
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Where data is anonymised, it may be retained indefinitely for statistical and analytical purposes, as it can no longer be linked to any identifiable individual.
Alba88 implements a comprehensive set of technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security infrastructure includes:
Your role in security: While alba88 takes all reasonable steps to protect your data on our side, the security of your account also depends on you keeping your login credentials private. Never share your alba88 password with anyone. If you suspect your account has been compromised, contact support immediately at [email protected].
As a player whose personal data is processed by alba88, you hold the following rights with respect to your information. To exercise any of these rights, please contact our support team using the details provided in Section 15.
Alba88 will respond to all valid data rights requests within 30 days of receipt. In complex cases, this period may be extended by a further 60 days, with notice provided to you within the initial 30-day window.
The alba88 Platform uses cookies and similar tracking technologies to support core functionality, enhance the user experience, and gather aggregated analytics data. The categories of cookies we deploy are as follows:
These cookies are essential for the Platform to function. They enable core features such as user authentication, session management, and security validation. Without these cookies, the Platform cannot operate correctly. They do not require your consent and cannot be disabled without materially impairing Platform functionality.
Functional cookies remember your preferences — such as your preferred language, display settings, and previously used payment methods — to personalise your experience on return visits. These are activated on the basis of your consent.
Analytics cookies collect aggregated, anonymised data about how visitors interact with the Platform — including which pages are most visited, where users exit the funnel, and the overall volume of sessions. This data is used solely to improve Platform performance and is never linked back to individual player identities without additional consent.
With the exception of strictly necessary cookies, you may adjust your cookie preferences at any time through your browser settings. Most modern browsers allow you to block all cookies, accept only certain categories, or delete existing cookies. Note that disabling functional or analytics cookies may affect the quality of your Platform experience but will not prevent you from accessing core services.
The alba88 Platform is strictly intended for adults aged 21 and over. Alba88 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been submitted by or on behalf of an individual who is under 21 years of age, we will take immediate steps to delete that data and close the associated account.
If you are a parent or guardian and you believe that a minor in your care has submitted personal data to alba88, please contact our support team immediately at [email protected] (plain text — not a clickable link) so that we can investigate and act without delay.
The alba88 Platform may contain references to third-party services — such as integrated game studios or payment providers — whose own privacy practices are governed by their respective privacy policies. Alba88 is not responsible for the privacy practices of third-party providers once data leaves our Platform environment and enters theirs.
We encourage you to review the privacy policies of any third-party services you interact with in connection with your use of alba88, particularly your chosen bank or e-wallet provider.
Alba88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable legal requirements, or Platform functionality. When material changes are made, we will notify registered players via a Platform notification or email to the registered address, with reasonable advance notice before the changes take effect.
The "Last Updated" date at the top of this page will be revised each time the Policy is amended. Your continued use of the alba88 Platform following the effective date of any revision constitutes your acknowledgement of the updated Policy. If you do not agree with the revised terms, please cease using the Platform and contact support to request account closure.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way alba88 handles your personal data, please reach out to our dedicated support team:
Data & Privacy Enquiries: [email protected] — plain text only, not a clickable link.
Our support team is available 24 hours a day, 7 days a week, including Indonesian public holidays. We aim to acknowledge all privacy-related enquiries within 24 hours (WIB, UTC+7) and to provide a substantive response within 30 days of receipt.
If you are not satisfied with the way alba88 has handled your personal data or responded to a data rights request, you have the right to escalate your complaint through alba88's internal formal complaint process. Details of this process are available upon request from the support team.
You also have the right to lodge a complaint with the relevant data protection supervisory authority in your jurisdiction. Alba88 takes all privacy complaints seriously and will cooperate in good faith with any regulatory investigation.
Your privacy matters to us. For the full terms governing your use of alba88, see our Terms & Conditions. For player protection tools and responsible gaming guidance, visit our Responsible Gaming page.
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